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Conservatory & Garden Building Centre at Buckland, near Reigate in Surrey

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About Us
WHITES Conservatories & Garden Buildings have been trading since 1992 when the present management took over from Banbury Homes & Gardens, part of the Williams Holdings Group
We specialise in supplying conservatories and garden buildings from established manufacturers who have proven track records of reliable service and quality
We strive to raise our service levels whenever possible and welcome any feedback from our customers on ways that we could improve
Making A Purchase
To buy online add the chosen item or selection of items to your 'Shopping Cart' where you can review and edit your order and then proceed to the 'Checkout' to complete your purchase
You will then be transferred via Actinic Payments to CreditCall, our Payment Service Provider - it couldn't be easier!
If you prefer you may order by phone or fax
Shipping And Handling
Delivery is included to England and Wales for most buildings. Deliveries to Scotland (south of the Caledonian Canal) may be subject to an additional delivery charge. Please phone for details.
We do not supply overseas.
Please note that it is the customer's responsibility to ensure that there is clear access available for delivery including sufficient height (some buildings have sections that will not pass under the frame of a garden gate). If we know about any such restriction beforehand we can arrange for the building to be supplied in smaller sections.
We cannot deliver buildings over walls or fences or through houses.
If you are in any doubt then please contact us.
Delivery Schedule
We endeavour to give you 7 to 10 days notice by post of our intended delivery day
Lead times are on average between 3 to 6 weeks depending on the type of building but may vary due to seasonal demand
You can request soonest delivery after a certain date, advise us of dates that are not acceptable or delay delivery by requesting that the order is held in a pending file awaiting further instructions
Orders for Compton Garages cannot be processed for delivery until we receive a completed Help the Driver form from you. This is because we need to know about any access restrictions before we can allocate a suitable vehicle
Please contact us if you require more specific information
Baseworks
A firm and level base of paving slabs, concrete or decking must be ready in time for our delivery as we will usually erect the building on the delivery day
Large, heavy buildings and garages must be sited on concrete bases.
Please site your base so that any roof overhangs do not fall outside the boundary of your property and allow space for working room on the outside to install the building (you will also need access for maintenance).
If the base is not ready or unsuitable we reserve the right to charge for a second visit or leave the building for the customer to erect. We will then reimburse any charge made for installation. This is not an option for Compton garages.

Please call us if you have any doubts.
Tax Charges
All prices are inclusive of VAT at 20%
Credit Card Security
Your credit card payment is securely processed through CreditCall - a Level 1, Payment Card Industry Data Security Standards (PCI DSS) compliant company
Your card details are not seen or recorded by us
Guarantee
All products are covered by manufacturers' guarantees. Please request details if required.
Reaching Us
If you need to reach us, please email us at enquiries@whitesconservatories.co.uk, alternatively, you can call or fax us on 01737 240579 or write to us at WHITES Conservatories & Garden Buildings, Reigate Road West, Buckland, Reigate, Surrey RH2 9RE
Privacy Policy
WHITES Conservatories & Garden Buildings do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
We will not send you random marketing emails (spam).
We conform to the requirements of the Data Protection Act, 1998.
Returns Policy
If you have to cancel your order we will refund your payment in full providing that you give us written notice at least seven days prior to the scheduled delivery date and twenty one days written notice for conservatoriy orders subject to any preparation costs (e.g. costs of producing parts for non standard buildings).
If you wish to return a building you must give us written notice no later than 14 days after the delivery date and the building must be in 'as new' condition. The customer shall be responsible for all the costs involved in returning the building including, if applicable, the original installation cost
Remittance Terms
Full payment with order
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